Module 1: Introduction To Certified Nursing Assistant Role

Description:
A Certified Nursing Assistant (CNA) plays a crucial role in patient care by assisting with daily activities, monitoring health changes, and supporting the healthcare team. CNAs uphold ethical standards, ensure residents’ rights, and advocate for patient well-being, making them an essential part of quality healthcare delivery.
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Module 2: Communication And Interpersonal Skills

Description:
Effective communication and interpersonal skills are essential for Certified Nursing Assistants (CNAs) to provide quality patient care and collaborate with healthcare teams. This module explores key techniques, including active listening, empathy, and conflict resolution, to enhance workplace interactions and improve patient outcomes.
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